How to Register Your Warranty

Video Tutorial: https://www.loom.com/share/61c3dfd010a948b08b6f3cf5f47e2ae1

  1. Login to your back office: https://inetwork2uvip.com/login
  2. Go to Navigate, then Device Warranty (Last RED Link)
  3. Click on the bar code of the device you want to register then enter the Serial Number which can be found taped to your device.
  4. If you can’t see your device on the list, click “Show All Serial Numbers” in the filter box at the top.
  5. If the status says “expired” send a message to Customer Service and have them register it for you.

To contact customer service: Go to Info from the bottom menu bar, then click on the Customer Service tab in the top right-hand corner and send a message asking to register your device and give them your serial number.

iTera-Classic Warranty

Warranty Description

One year warranty ( from date of purchase)
  1. If the product is found defective as a result of manufacturing
    defects in material and workmanship during the warrant
    period, please contact our customer service.
  2. Company will provide repair and maintenance service
    after warranty period where cost will be incured to the owner.

Warranty will be void under the following conditions :

  1. Exceeded warranty period.
  2. Physical damage due to not following user manual provided.
  3. Device mishandling.
  4. Defects or damage caused by unauthorized repair.
  5. Defects or damage due to fall and impact.

Environmental Protection device :

  • This device has Environmental protection usage for 10 years
  • The Environmentally Protection assures that the device is not
    harmful to humans and environmentally friendly.

Cautions

  1. Read all instructions carefully before using.
  2. Handle with care. The device is fitted with a crystal tube, avoid
    knocking or dropping the device.
  3. Do not block the air inlet and outlet to prevent overheating.
  4. Remove all metal accessories before using. Remove contact
    lenses before using on the face.
  5. To protect against electrical shock, do not immerse cord, plugs,
    device body in water or other liquids.
  6. Unplug from mains when the device is not in use.
  7. Do not use this device at outdoors. This device is intended for
    household use only. Do not use the device for other than its
    intended use.
  8. Do not use it for too long period of time. This device is fitted
    with a resettable thermal link to protect the motor from
    overheating. Should the motor overheat, the thermal link will
    disconnect the power supply and will automatically re-connect
    the power supply after the motor cools down.
  9. If the supply cord is damaged, it must be replaced by the
    manufacturer, its service agent or similarly qualified persons in
    order to avoid a hazard.
  10. This device is not intended for use by persons (including children)
    with reduce physical, sensory or mental capabilities, or lack of
    experience and knowledge, unless they have been given
    supervision or instruction concerning use of the device by a
    person responsible for their safety. Children should be supervised
    to ensure that they do not play with the device.
  11. Never leave the device unattended when it is switched on.
  12. Do not switch on the device if it appears to be faulty in anyway.
    Please contact and send to nearby service center.

iTera-Pro Warranty

Warranty Description

One year warranty ( from date of purchase)
  1. If the product is found defective as a result of manufacturing
    defects in material and workmanship during the warrant
    period, please contact our customer service.
  2. Company will provide repair and maintenance service
    after warranty period where cost will be incured to the owner.

Warranty will be void under the following conditions :

  1. Exceeded warranty period.
  2. Physical damage due to not following user manual provided.
  3. Device mishandling.
  4. Defects or damage caused by unauthorized repair.
  5. Defects or damage due to fall and impact.

Environmental Protection device :

  • This device has Environmental protection usage for 10 years
  • The Environmentally Protection assures that the device is not
    harmful to humans and environmentally friendly.

Cautions

Read all instructions carefully before using.
2. Handle with care. The device is fitted with a crystal tube, avoid
knocking or dropping the device.
3. Do not block the air inlet and outlet to prevent overheating.
4. Remove all metal accessories before using. Remove contact
lenses before using on the face.
5. To protect against electrical shock, do not immerse cord, plugs,
device body in water or other liquids.
6. Unplug from mains when the device is not in use.
7. Do not use this device at outdoors. This device is intended for
household use only. Do not use the device for other than its
intended use.
8. Do not use it for too long period of time. This device is fitted
with a resettable thermal link to protect the motor from
overheating. Should the motor overheat, the thermal link will
disconnect the power supply and will automatically re-connect
the power supply after the motor cools down.
9. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in
order to avoid a hazard.
10. This device is not intended for use by persons (including children)
with reduce physical, sensory or mental capabilities, or lack of
experience and knowledge, unless they have been given
supervision or instruction concerning use of the device by a
person responsible for their safety. Children should be supervised
to ensure that they do not play with the device.
11. Never leave the device unattended when it is switched on.
12. Do not switch on the device if it appears to be faulty in anyway.
Please contact and send to nearby service center.